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"Forecasting accuracy went from ±18% to ±3% in one quarter."

Lumen replaced their finance pipeline with Perk's spend forecasting and got the board off their back.

lumen
Climate-tech · Public co · 1,200 ppl

Lumen's finance org was forecasting travel spend in a 6-tab spreadsheet that took 4 days to refresh. By the time the CFO presented to the board, the numbers were already two weeks stale.

With Perk, every committed booking, draft trip, and Perk Card transaction is reflected in a live dashboard. Quarter-on-quarter forecasting variance dropped from ±18% to ±3% in the first close after rollout.

The travel team also picked up a side benefit: rebooking. Perk's smart-pricing engine saved Lumen $2.4M in Q1 alone by re-shopping fares right up to takeoff.

I used to be the person who said 'we'll have an answer next week'. Now I open Perk in the meeting and read it off the screen.
Priya Lakshmi, Director of FP&A, Lumen
TravelCardsExpenseApprovalsForecastingReimburse

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22s
Avg human-agent response
$184M
Saved on rebooked fares last year
1.4s
Receipt OCR speed
98%
Customer satisfaction